Computer Freezes

This is a very common problem. In most cases it is caused by viruses, especially spyware that has been installed on your computer. It can enter via a click on a link to a fake website from an email or so on. Often the email is being sent from what looks like your bank, PayPal, Facebook or similar. 

The problem can also be caused by hardware - new software - recent software updates, including Windows Update.

Tips: Check the link you are clicking by holding the cursor over it to see the link's full address. Does it look suspicious? Make sure your antivirus and anti-spyware software is updated. Most antivirus programs can be set to automatically to check for new updates (If you are not sure what anti-virus software you have contact IT and we can show you). If you are sure that your computer is spyware free or IT have confirmed this, the problem may be due to outdated hardware drivers, IT can help you with this.

If you suspect the problem is software related, you can try un-installing any software you recently installed, or try re-booting your PC to see if the problem goes away.